How to Fix / Restore Access to Shared Calendars in “the new Outlook” 2019

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At the University of Pennsylvania, our Office365 users suddenly lost “edit” access to the shared calendars they had previously set up in their O365 calendars. The calendars still appeared, they just weren’t modifiable. This is a huge deal, because we schedule many public spaces and manage staff schedules through shared calendars. The cause? The issue … Read more

How to Disable Default Two-Sided Duplex Printing on Mac via CUPS

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Some printers (and their drivers) default to two-sided printing, which many people do not prefer as the default option. Luckily, this can easily be disabled via the CUPS web interface. There are probably other ways to accomplish this, too, but I found this to be quick and painless. At the time of this post, this is tested and working on Mac OS 10.16 Big Sur.

How to Migrate Apple MacOS Contacts into O365

How to Migrate Apple Contacts to O365

This is the process I used to copy a user’s MacOS Contacts into their O365 address book (a.k.a. “People”):   1.) Open the user’s Apple Contacts application on their computer. 2.) Select all of the contacts and dragged them into a blank Apple Numbers spreadsheet (there’s no way to export direct to CSV from Apple … Read more

Coursera Partners Conference 2018 Key Takeaways

Coursera Partners Conference Logo
The 2018 Coursera Partner’s Conference at Arizona State University in Tempe, AZ, highlighted Coursera’s steps towards new paid credential options. In addition to the free MOOCs the platform has traditionally offered, students now have the option to pay for certificates (in individual courses), specializations (a collection of courses in a particular subject area), and even full degrees through a growing number of colleges and institutions on the platform. Coursera believes this tiered model of options offers students an affordable, flexible and valuable way to engage in life-long learning.

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The Role of Online Video in Education in 2017

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Online video has completed changed how people learn. With just a few clicks, it’s now possible to access and learn from an incredible variety of experts, innovators and thought-leaders from across the globe. As a result, it’s no surprise that online video has been embraced by educational institutions as an incredibly valuable tool. 

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Online Courses in the Age of the MOOC

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At the University of Pennsylvania, we’ve been offering for-credit online courses for many years. However, the landscape of online course offerings became much more interesting in 2012 when the University partnered with the online course platform, Coursera, to start offering select courses as MOOCs — not-for-credit courses that are free and open to the world.

The Important Role of Live Webcasts in MOOCs & Online Learning

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As an I.T. Professional at the University of Pennsylvania, I’ve been lucky to work on Al Filreis’ 10-week Modern and Contemporary Poetry MOOC (Massive Open Online Course) on Coursera. The free, not-for-credit course is comprised of nearly 100 pre-recorded video lectures, weekly quizzes and 4 writing assignments.

Creating Engaging + Interactive Live Webcasts

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The Wikipedia article for “webcast” states that “webcasting usually refers to non-interactive linear streams or events” and that “essentially, webcasting is broadcasting over the internet.” There is absolutely no reason for webcasts to be “non-interactive.” You’re doing yourself and your audience a disservice if this is the case. At the University of Pennsylvania, we’ve done dozens of interactive webcasts, trying many new tools along the way.